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and the occasional ill-advised e-mail rant
ISBN/UPC: 712246046437
See what it takes to be a published Star Trek writer
Take the hard work out of lesson preparation with this unique collection of photocopiable activities
Be My Guest Student's Book: English for the Hotel Industry Flash Cards and the occasional ill-advised e-mailThis fifteen unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
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