Learner Guide-UEEEL0004 Carry out basic repairs to electrical components and equipment ICT Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units BSBSUS211 Participate in sustainable work practices RIICOM201E Communicate in the workplace RIIQUA201E Maintain and monitor site quality standards RIIRIS201E Conduct local risk control RIIWHS201E Apply spontaneous combustion management measures Elective units RIIMPO333E Conduct underground load

appliances and equipment MEM10021 Inspect

low elements SISOPLN004 Identify hazards

Learner Guide-UEEEL0004 Carry out basic repairs to electrical components and equipment ICT Core units SIRXCEG001 Engage theOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce