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aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
egg and farinaceous dishes Group B SITHCCC012 Prepare poultry dishes Group B SITHCCC013 Prepare seafood dishes Group B SITHCCC014 Prepare meat dishes Group B SITHCCC018 Prepare food to meet special dietary requirements Group B SITHCCC019 Produce cakes
assess and control safety risks HLTAID003 Provide first aid SITHIND002 Source and use information on the hospitality industry
Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM12025 Use graphical techniques and perform simple statistical computations MEM12026 Perform advanced trade calculations in a manufacturing
Learner Resources-TLID0020 Shift materials safely using manual handling methods Advanced Diploma aggressive or abusive customers SIRXCEG006Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all